FAQ

Helping you make informed decisions

AI Assistant chatbots and custom GPTs represent emerging technologies so information can be scarce. We're here to fill in the blanks and assist you in making informed decisions.

About custom GPTs

What are custom GPTs or AI Assistant chatbot?

Custom GPTs, also known as custom ChatGPTs or AI Assistant chatbot, are personalized versions of OpenAI's ChatGPT large language model. Imagine it like this: the original ChatGPT is a talented artist with a broad range of skills. Custom GPTs are like taking that artist and giving them a crash course in your specific field or interest. They become experts in your domain, able to generate text, translate languages, write different kinds of creative content, and answer your questions in a way that's not just informative, but directly relevant to your needs.

Think of it as having your own AI assistant who's been trained on everything you care about. They can be your coding partner, your brainstorming buddy, your research assistant, or even your personal writer. It's all about unlocking the potential of AI to supercharge your creativity and productivity in a way that's unique to you.

Question: What are the use cases for AI Assistant chatbots in business?

Custom AI Assistant chatbots can be incredibly versatile tools for businesses, boosting efficiency and effectiveness across various departments. Here are just a few examples:

Customer Service: Imagine a customer support agent who can instantly understand even the most complex inquiries, answer questions in a friendly and personalized way, and even suggest relevant products or solutions. Custom ChatGPTs can handle basic inquiries, freeing up human agents for trickier issues, and can even personalize responses based on customer data for a truly delightful experience.

Lead Generation: Need to craft compelling marketing copy that speaks directly to your target audience? Custom ChatGPTs can analyze your ideal customer profile and generate ads, emails, or social media posts that resonate deeply. They can even personalize outreach based on individual leads, increasing engagement and conversion rates.

Knowledge Management: Struggling to keep your team's knowledge organized and accessible? Custom ChatGPTs can scan through mountains of documents, reports, and internal communications, then summarize key takeaways, answer team questions in real-time, and even generate training materials tailored to specific roles. They become your organization's own internal knowledge engine, boosting collaboration and expertise.

Should I build my own custom AI Assistant chatbot or partner with an AI agency?

Building Your Own Custom AI Assistant chatbot:

Building your own custom ChatGPT or AI Assistant chatbot is definitely an option, especially with the rise of no-code platforms that make the process more accessible. It is worth keeping in mind that you need a deep understanding of how generative AI, large language models (LLMs), and chatbots work together to create an effective solution. Be prepared to invest significant time not just in building, but also in fine-tuning your model and gathering a high-quality training dataset. This can be a thrilling journey for those passionate about the technology, but it's not a quick fix.

Hitting the Ground Running with an AI Agency

Sometimes, you just need results. If you're eager to unleash the power of custom AI but lack the time or technical expertise, partnering with an AI agency like mychatGPT.com.au is the way to go. We get not only the expertise to not just build and launch the custom GPT on your website. and other business channels but you also gain the ongoing support and optimization expertise to ensure your busienss stays ahead of the curve.

Ultimately, the choice is yours. Do you want to spend months under the hood, tinkering and learning, or do you want to jump in the driver's seat and start racing immediately? Consider your goals, resources, and desired level of involvement.

About mychatGPT.com.au

Tell me more about mychatGPT.com.au?

mychatgpt.com.au is an AI Development And Automation Agency based in Perth, servicing businesses across Australia.

You can reach us at hello@mychatgpt.com.au or mail us at the following address:
50 St Georges Terrace
Suite #1077
Perth, WA 6000

What services does mychatGPT.com.au offer?

Our company specializes in a range of AI-centric services tailored to meet the unique needs of your business. Here's an overview of our key offerings:

  1. AI Development: We offer bespoke AI development services, focusing on building and managing AI chatbots and custom databases that are uniquely crafted for your business. Our solutions are designed to enhance your digital infrastructure and streamline operations.
  2. AI Automation: Our AI automation services are targeted at optimizing your business processes. We specialize in automating repetitive tasks in customer service, lead generation, and team support functions. This service aims to boost efficiency and allow your team to focus on more strategic tasks.
  3. AI Training: Recognizing the importance of an AI-First approach, we provide comprehensive training for your team. Our programs cover AI adoption, automation techniques, and prompt engineering to ensure your staff is well-equipped with the latest AI methodologies and skills.
  4. AI Lab: In collaboration with Australian investors, organizations, and industry experts, our AI Lab is dedicated to pioneering advanced AI solutions. We focus on innovative projects that push the boundaries of AI technology, aiming to shape the future of various industries through cutting-edge research and development.

Each of these services is designed to help your business harness the full potential of AI technology, ensuring you stay ahead in the rapidly evolving digital landscape.

What are the benefits of working with mychatGPT.com.au?

Benefits of working with mychatGPT.com.au

  • Expertise: Our team has a deep understanding of custom GPTs and how they can be used to benefit businesses. 

  • Experience: Custom GPTs are a new and emerging tech and we have been working in over-drive to build capability and capacity to fill the gaps for Australian businesses.

  • Focus: We are laser-focused on custom GPTs. This means we are not spread thin across multiple AI technologies. We can give your project the attention it deserves.

  • Transparency: We believe in open communication and keeping you informed throughout the process. You will have direct access to our team and regular updates on progress, budget, and potential roadblocks.

  • Flexibility: We understand that every business has unique needs and budget constraints. That's why we offer various engagement models to suit your preferences. We can work on a fixed-fee basis, project-based pricing, or even retainer agreements for ongoing support.

  • Australia based: We are a local custom GPT AI agency in Perth with access to a global talent pool of AI developers and data scientists to handle all types of projects.

In addition to the benefits listed above, we also offer the following:

  • Free consultation: We start with a free consultation to understand your business, goals, and vision for AI. This helps us assess the feasibility of a custom GPT solution and identify the best path forward.

  • Tailored solutions: We don't have a one-size-fits-all approach. We will work with you to develop a custom GPT solution that meets your specific needs.

  • Ongoing support: We are here to help you every step of the way, from launch to ongoing maintenance and optimization.

If you are looking for a reliable and experienced partner to help you build a custom GPT for your business, then mychatGPT.com.au is the perfect choice.

How it works

How will our team and customers access our custom AI Assistant?

Your customers and team will interact with your custom AI Assistant just like they do with ChatGPT on their website: ask questions, get answers. No more FAQ maze or waiting for emails. Your AI chatbot can be seamlessly embed into your website, creating a dedicated space for conversations.

Plus, it goes beyond your website: integrate your custom AI Assistant into popular platforms like WhatsApp for even wider reach.

Do we need to give you access to our website or other digital properties like Messenger or WhatsApp?

No, you maintain full control over your existing digital properties. We provide you with an embed code to seamlessly integrate your custom GPT into your website.

For integrations with other platforms, the workflow varies. Please schedule a call to discuss your specific needs.

What is Chatbot training and how it works?

The training of our custom GPT is an ongoing process involving the continuous addition of new data to enhance its capabilities. We regularly supplement the system with updated information related to products, services, rules, and more.

Additionally, we adopt a proactive approach by periodically retraining the AI on the existing dataset. This iterative process ensures continual improvement, refining answers, calls to action, and overall performance over time.

What technology do you use to build the custom ChatGPT?

MyChatGPT utilizes a combination of advanced technologies to create custom chatbots tailored to specific needs. We partner with leading custom GPT builder platforms that provide interfaces for building AI chatbots on top of OpenAI's ChatGPT technology. The choice of builder depends on factors such as customer requirements, budget, and desired features.

ChatGPT 4 vs ChatGPT 3.5 Turbo

For instance, some of our partners are currently working with ChatGPT 4, the latest iteration of OpenAI's language model. While ChatGPT 4 costs approximately ten times more than ChatGPT 3.5 Turbo, it offers significantly improved accuracy and enhanced anti-hallucination controls. This makes it ideal for applications that demand high precision and reliability.

The Importance of the Knowledge Base

Regardless of the underlying technology employed, the true power of a chatbot lies in its knowledge base. This comprehensive repository of information serves as the foundation upon which the chatbot's responses are generated. MyChatGPT's expertise lies in curating and refining this knowledge base, ensuring that our chatbots deliver accurate, relevant, and engaging responses.

The technology used in building custom chatbots is indeed important, but it represents only a small part of the overall equation. The creation of a truly effective chatbot hinges on the development of a robust and well-structured knowledge base. This is where MyChatGPT's expertise shines through. Without a comprehensive dataset, no chatbot, irrespective of its underlying technology, can deliver the desired results.

Ready to get started?

Request a no-obligation chat to learn more about launching your own custom GPT in Australia.